Your Audi warranty and its service history.
Block exemption rules let an independent garage service an Audi under warranty, provided the schedule is followed and the parts are of matching quality. We work to both. Warranty repairs and recalls are paid for by Audi and still go to a dealer.
Audis keep their history online. We add every service to that record and give you a written copy, so the history is complete whoever does the work and when the car is sold.
Accredited to The Motor Ombudsman for service and repair in Lowestoft.
We are a proud member of The Motor Ombudsman and accredited to its Service and Repair Code, approved by the Chartered Trading Standards Institute. That holds us to an open, transparent and fair way of working, and if a problem cannot be settled at Whapload Road, you can take it to The Motor Ombudsman.

Honest and fair services
We tell you what the car needs and what can wait.
Work completed as agreed
Nothing is added to the job without your say so first.
Competent and conscientious staff
Experienced technicians who take care over every job.
Open and transparent pricing
A clear price before we start and an itemised invoice after.
Accreditation #425869
Common questions.
Not the question you arrived with? Ring the workshop and ask. We would rather talk it through than have you guess at it.
+44 (0)1502 572711Mon to Fri, 08:30 to 17:30
No. Block exemption rules let an independent garage service an Audi under warranty as long as the schedule is followed and the parts are of matching quality. Warranty repairs and recalls are paid for by Audi and still go to a dealer.
The wet clutch versions do, at set intervals that are often around 40,000 miles. Skipping it is a common cause of jerky changes. The dry clutch seven speed fitted to many A1s and smaller A3s has no routine oil change, but its mechatronic unit can fail, which we diagnose.
It depends on the car. On the A3, TT and Q3, quattro uses a Haldex coupling at the rear that needs its own oil change. Left too long, it stops sending drive to the back wheels. The larger Audis use a different system with oil in the differentials. We check which yours has.
Some use is. The 2.0 TFSI petrol from about 2008 to 2012 is known for heavy use caused by its piston rings. We measure the use over a set mileage, check the timing chain tensioner while we are there and tell you what we find before anything is quoted.
Find us on Whapload Road.
- Address
- 207 Whapload Road, Lowestoft
- Open
- Mon to Fri, 08:30 to 17:30
- Telephone
- +44 (0)1502 572711
Drivers come to us from across Suffolk.
We are a few minutes from the harbour, and cars arrive here from over the Norfolk border as readily as from the next street. If your town is not on this list it does not mean we cannot help. Ring and ask.
- Lowestoft
- Oulton Broad
- Carlton Colville
- Pakefield
- Corton
- Kessingland
- Gisleham
- Blundeston
- Somerleyton
- Beccles
- Worlingham
- Southwold
- Reydon
- Wrentham
- Bungay
- Halesworth
- Gorleston-on-Sea
- Great Yarmouth
Plus Lowestoft itself and everywhere in between.
Related services at our Lowestoft garage
Book your Audi in for a service.
Put your registration in for the model, engine and MOT date, then ring or message us with the mileage and we will come back with a fixed price and a date.
- Make, model, colour and engine size
- The year it was built and the fuel it takes
- MOT status and the date it runs out
- Tax status and when it is next due
MOT or service due? Book it in with us.
Data supplied by the DVLA.
Car servicing, MOTs and repairs in Lowestoft, rated by 500+ drivers.
Drivers across Lowestoft and Suffolk bring their cars to Carl Wigg Auto Services for MOT testing, servicing, brakes, cambelts, clutches and diagnostics. Every rating below is published by Google, Facebook or Suffolk Trusted Trader, never by us.


