Your Mini warranty and its service history.
Under block exemption rules a Mini can be serviced by an independent garage without affecting the warranty, as long as the schedule is followed and the parts are of matching quality. Warranty repairs and recalls are paid for by Mini and still go to a dealer.
Minis keep their service history electronically, on the car and online. We add every service to that record and give you a written copy, so the history is complete when you sell.
Accredited to The Motor Ombudsman for service and repair in Lowestoft.
We are a proud member of The Motor Ombudsman and accredited to its Service and Repair Code, approved by the Chartered Trading Standards Institute. That holds us to an open, transparent and fair way of working, and if a problem cannot be settled at Whapload Road, you can take it to The Motor Ombudsman.

Honest and fair services
We tell you what the car needs and what can wait.
Work completed as agreed
Nothing is added to the job without your say so first.
Competent and conscientious staff
Experienced technicians who take care over every job.
Open and transparent pricing
A clear price before we start and an itemised invoice after.
Accreditation #425869
Common questions.
Not the question you arrived with? Ring the workshop and ask. We would rather talk it through than have you guess at it.
+44 (0)1502 572711Mon to Fri, 08:30 to 17:30
No. Block exemption rules let an independent garage service a Mini under warranty as long as the schedule is followed and the parts are of matching quality. Warranty repairs and recalls are paid for by Mini and still go to a dealer.
On the 1.6 petrol fitted to Minis from about 2007 to 2014, a rattle for a few seconds after a cold start is the classic sign of a stretched chain or a worn tensioner. Book it in soon. A chain that jumps a tooth can wreck the engine.
Yes. Minis use condition based servicing, so the car decides what is due from how it has been driven. We read what it is asking for, do that work and reset each item so the next reminder comes up when it should.
The same 1.6 petrol is known for oil use and for carbon building up on its valves. We measure how much it uses, look for leaks from the timing cover and oil filter housing and tell you which it is before quoting.
Find us on Whapload Road.
- Address
- 207 Whapload Road, Lowestoft
- Open
- Mon to Fri, 08:30 to 17:30
- Telephone
- +44 (0)1502 572711
Drivers come to us from across Suffolk.
We are a few minutes from the harbour, and cars arrive here from over the Norfolk border as readily as from the next street. If your town is not on this list it does not mean we cannot help. Ring and ask.
- Lowestoft
- Oulton Broad
- Carlton Colville
- Pakefield
- Corton
- Kessingland
- Gisleham
- Blundeston
- Somerleyton
- Beccles
- Worlingham
- Southwold
- Reydon
- Wrentham
- Bungay
- Halesworth
- Gorleston-on-Sea
- Great Yarmouth
Plus Lowestoft itself and everywhere in between.
Related services at our Lowestoft garage
Book your Mini in for a service.
Put your registration in for the model, engine and MOT date, then ring or message us with the mileage and we will come back with a fixed price and a date.
- Make, model, colour and engine size
- The year it was built and the fuel it takes
- MOT status and the date it runs out
- Tax status and when it is next due
MOT or service due? Book it in with us.
Data supplied by the DVLA.
Car servicing, MOTs and repairs in Lowestoft, rated by 500+ drivers.
Drivers across Lowestoft and Suffolk bring their cars to Carl Wigg Auto Services for MOT testing, servicing, brakes, cambelts, clutches and diagnostics. Every rating below is published by Google, Facebook or Suffolk Trusted Trader, never by us.



