Terms of Service

Last updated: June 4, 2026

1. Agreement to Terms

By accessing and using the website carlwigg-autoservices.com (the "Website") and services provided by Carl Wigg Auto Services ("we", "our", or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or services.

2. Services

Carl Wigg Auto Services provides vehicle servicing, MOT testing, repairs, and related automotive services. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. Use of Website

3.1 Permitted Use

You may use our Website for lawful purposes only. You agree not to:

  • Use the Website in any way that violates applicable laws or regulations
  • Transmit any harmful code, viruses, or malicious software
  • Attempt to gain unauthorized access to any part of the Website
  • Interfere with or disrupt the Website or servers
  • Use automated systems to access the Website without permission
  • Copy, reproduce, or distribute Website content without authorization

3.2 User Content

If you submit any content to our Website (such as reviews, comments, or testimonials), you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and display such content. You represent that you have the right to grant this license.

4. Service Bookings and Appointments

  • All service bookings are subject to availability
  • We reserve the right to reschedule or cancel appointments due to unforeseen circumstances
  • You are responsible for providing accurate information when booking services
  • Cancellation policies may apply - please contact us for details

5. Pricing and Payment

  • All prices are quoted in British Pounds (GBP) and are subject to change without notice
  • Quotes are valid for the period specified or 30 days, whichever is shorter
  • Payment is due upon completion of services unless otherwise agreed
  • We accept cash, debit cards, and credit cards
  • Additional work beyond the original quote will be discussed and approved before proceeding

6. Warranties and Guarantees

We provide warranties on parts and labor as required by law and in accordance with industry standards. Specific warranty terms will be provided at the time of service. Our services are provided "as is" without warranties of any kind, express or implied, except as required by law.

7. Limitation of Liability

To the maximum extent permitted by law, Carl Wigg Auto Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services or Website.

Our total liability for any claims arising from our services shall not exceed the amount you paid for the specific service in question.

8. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of Carl Wigg Auto Services or its content suppliers and is protected by UK and international copyright laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

9. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party websites. Your use of third-party websites is at your own risk.

10. Indemnification

You agree to indemnify and hold harmless Carl Wigg Auto Services, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services or Website or violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of our Website or services after such changes constitutes acceptance of the modified Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Carl Wigg Auto Services

207 Whapload Road, Lowestoft, Suffolk, NR32 1UL

Email: [email protected]

Phone: +44 (0)1502 572711