Cookie policy for our Lowestoft garage.

Last updated

The short version: we set what the site needs to work, and one analytics cookie that stays off until you allow it. Our everyday visitor counting uses Umami, which sets no cookies at all. You can change your mind on this page at any time.

What cookies are

A cookie is a small text file a website puts on your device so it can recognise that device the next time. Some are read only by us, some by the companies whose services appear on our pages.

Local storage and pixels do much the same job by other means, and the law treats them the same way. Everything on this page applies to all of them, and we call the lot cookies for short.

How we use them

To keep the site working and secure, to remember the choice you make in the banner, to hold your light or dark preference and to understand which pages are useful so we can improve the ones that are not.

We do not use cookies to advertise to you, to follow you onto other websites or to build a profile of you. We set nothing optional until you have said yes.

The categories we set

Two, and only one of them is a choice.

  • Essential

    Always on

    These keep the site working and keep it secure. They remember the cookie choice you make below, hold your light or dark preference and carry the token that proves a contact form was submitted from this site rather than forged elsewhere. Cloudflare sets its own to sort real visitors from malicious traffic. Nothing here identifies you and none of it can be switched off, because without it the site does not function.

    Set by: Consent choice, theme, session security, Cloudflare

  • Analytics

    Off until you allow it

    These tell us which pages people arrive on, what they look at next and where they give up, so we can fix the parts that are not working. Google Analytics is the only thing in this category and it is off until you allow it. Our day to day visitor counts come from Umami instead, which sets no cookies and builds no profile, so it runs whatever you choose here.

    Set by: Google Analytics

The counting that needs no cookie

Our day to day visitor figures come from Umami, which is a privacy first analytics tool we run on our own hosting. It sets no cookie, stores nothing on your device, records no personal information and cannot follow you to another website.

Because it stores nothing on your device it falls outside the rules that require consent, so it runs whether or not you allow analytics cookies. It is how we know a page is being read without needing to know who is reading it, and it is the reason the optional category here is as small as it is.

Third parties

Some cookies are set by services we use rather than by us. We cannot control what they set, so each one's own policy is the authority on it:

  • Cloudflare, which protects the site from malicious traffic and delivers it quickly. Essential, and always on.
  • Google Analytics, which measures how the site is used. Optional, and off until you allow analytics.
  • Cloudflare Turnstile, which checks that a contact form was filled in by a person. Essential, and only on pages with a form.
  • Google Maps and Cloudflare Stream, where a map or a video is embedded. These set their own cookies when the embed loads.

We do not use Microsoft Clarity, Meta pixels, Google Ads remarketing or any other advertising tag on this site.

Changing your mind

Your choice is yours to change, as easily the second time as the first. The button below reopens the banner with your current settings in it, and a new choice takes effect at once: turning analytics off stops anything further being sent.

Your browser can also block or delete cookies for this site, and every browser has a setting for it in its own help pages. Blocking the essential ones will stop parts of the site working properly, and it will also clear the record of the choice you made here, so the banner will ask you again.

Do Not Track

Some browsers send a Do Not Track signal. No agreed standard for answering one ever emerged and most of the web ignores it, so we do not rely on it either way. Use the button above instead, which we do act on.

We do honour Global Privacy Control where your browser sends it, because unlike Do Not Track it carries legal weight in some jurisdictions and costs us nothing to respect.

Changes to this policy

If we add or remove a cookie, this page changes and the date at the top moves with it. Adding anything to a category you have already refused would mean asking you again rather than assuming the old answer still stands.

Questions about any of this

Write to us
207 Whapload Road
Lowestoft, Suffolk
NR32 1UL
Ring the workshop
+44 (0)1502 572711