Cookie Policy

1. Introduction

This Cookie Policy explains how Carl Wigg Auto Services ("we", "our", or "us") uses cookies and similar technologies on our website carlwigg-autoservices.com. It should be read alongside our Privacy Policy, which explains how we handle your personal information.

By using our website you can choose which optional cookies to allow through our cookie banner. You can change your choice at any time, as described in section 6 below.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners.

We also use similar technologies such as local storage and pixels. In this policy we refer to all of these technologies as "cookies".

3. How We Use Cookies

We use cookies to:

• Make our website function and keep it secure
• Remember your cookie preferences
• Understand how visitors find and use our website so we can improve it
• Measure the effectiveness of our content and marketing

4. Categories of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the website to operate. They include cookies that remember your cookie consent choices and cookies set by our security provider, Cloudflare, to protect against malicious traffic. These cookies are always active and cannot be switched off, as the site would not work properly without them.

4.2 Analytics & Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience. They are only set if you allow analytics cookies.

4.3 Marketing & Performance Cookies

These cookies may be used to track visitors across websites and help us deliver more relevant content and measure the effectiveness of our marketing campaigns. They are only set if you allow marketing cookies.

5. Third-Party Cookies

Some cookies are set by third-party services that appear on our pages. We do not control the setting of these cookies, so please check the relevant third party's website for more information. The third parties we may use include:

• Google Analytics & Google Tag Manager: to measure and analyse website traffic (analytics).
• Microsoft Clarity: to understand how visitors use our site through aggregated usage metrics and heatmaps (analytics).
• Cloudflare: to keep the site secure and deliver content reliably (strictly necessary).

Where embedded content (such as maps or video) is shown, those providers may also set their own cookies.

6. Managing Your Cookie Preferences

When you first visit our website you are shown a cookie banner where you can accept all cookies, reject non-essential cookies, or choose which categories to allow. You can reopen these settings at any time by clearing the cookies for this site or by using the cookie preferences option when it appears.

You can also control cookies through your browser settings. Most browsers let you refuse or delete cookies. Please note that if you disable strictly necessary cookies, parts of our website may not function correctly. To learn how to manage cookies in your browser, visit your browser's help pages.

7. Do Not Track

Some browsers offer a "Do Not Track" (DNT) setting. There is currently no agreed industry standard for responding to DNT signals, so our website does not respond to them. You can still manage cookies using the methods described in section 6.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the "Last updated" date above.

9. Contact Us

If you have any questions about our use of cookies, please contact us: