Your Renault warranty and its service history.
Block exemption rules let an independent garage service a Renault under warranty, provided the schedule is followed and the parts are of matching quality. We work to both, and warranty repairs and recalls, which Renault pays for, still go to a dealer.
Every service is added to the car’s record and written up for you, with the parts and the oil grade used, so the history stands up when you come to sell.
Accredited to The Motor Ombudsman for service and repair in Lowestoft.
We are a proud member of The Motor Ombudsman and accredited to its Service and Repair Code, approved by the Chartered Trading Standards Institute. That holds us to an open, transparent and fair way of working, and if a problem cannot be settled at Whapload Road, you can take it to The Motor Ombudsman.

Honest and fair services
We tell you what the car needs and what can wait.
Work completed as agreed
Nothing is added to the job without your say so first.
Competent and conscientious staff
Experienced technicians who take care over every job.
Open and transparent pricing
A clear price before we start and an itemised invoice after.
Accreditation #425869
Common questions.
Not the question you arrived with? Ring the workshop and ask. We would rather talk it through than have you guess at it.
+44 (0)1502 572711Mon to Fri, 08:30 to 17:30
No. Block exemption rules mean the warranty stands at an independent garage as long as the Renault schedule is followed and the parts are of matching quality, which is how we work. Warranty repairs and recalls are paid for by Renault and go to a dealer.
The 1.5 dCi is a good engine with one weakness: its crankshaft bearings wear quickly on old or incorrect oil, and a spun bearing usually means a replacement engine. We change the oil at the right interval with the grade Renault specifies and check the cambelt date at the same visit.
Usually. It is most often the battery in the card, then the card itself, then the reader in the dashboard. We test each in turn and tell you which it is before quoting, so you are not paying for a new card the car did not need.
On the EDC automatic it is often the dual clutch, which can judder and hesitate at low speed as it wears. On a manual it is more likely the clutch or the flywheel. We diagnose which before quoting for anything.
Find us on Whapload Road.
- Address
- 207 Whapload Road, Lowestoft
- Open
- Mon to Fri, 08:30 to 17:30
- Telephone
- +44 (0)1502 572711
Drivers come to us from across Suffolk.
We are a few minutes from the harbour, and cars arrive here from over the Norfolk border as readily as from the next street. If your town is not on this list it does not mean we cannot help. Ring and ask.
- Lowestoft
- Oulton Broad
- Carlton Colville
- Pakefield
- Corton
- Kessingland
- Gisleham
- Blundeston
- Somerleyton
- Beccles
- Worlingham
- Southwold
- Reydon
- Wrentham
- Bungay
- Halesworth
- Gorleston-on-Sea
- Great Yarmouth
Plus Lowestoft itself and everywhere in between.
Related services at our Lowestoft garage
Book your Renault in for a service.
Put your registration in for the model, engine and MOT date, then ring or message us with the mileage and we will come back with a fixed price and a date.
- Make, model, colour and engine size
- The year it was built and the fuel it takes
- MOT status and the date it runs out
- Tax status and when it is next due
MOT or service due? Book it in with us.
Data supplied by the DVLA.
Car servicing, MOTs and repairs in Lowestoft, rated by 500+ drivers.
Drivers across Lowestoft and Suffolk bring their cars to Carl Wigg Auto Services for MOT testing, servicing, brakes, cambelts, clutches and diagnostics. Every rating below is published by Google, Facebook or Suffolk Trusted Trader, never by us.



