Mercedes-Benz servicing and repairs in Lowestoft.
A, C and E Class cars and Sprinter and Vito vans, serviced to the Mercedes-Benz schedule so the warranty holds and the digital service record stays complete. Service A and B, AdBlue faults and diesel injectors done by an independent garage, for a fixed price agreed first.
- Service A or B, whichever the car asks for
- Sprinter and Vito booked around your week
- Your digital service record updated
What we do on a Mercedes.
A Mercedes tells you what it wants. The service indicator asks for Service A or Service B with any extra items due, and we read exactly what it is asking for rather than selling you the bigger one by default.
- Service A and Service B
- The service the car is asking for, with the oil that matches the Mercedes specification for your engine and the indicator reset.
- Sprinter and Vito vans
- Servicing, brakes, clutches and suspension on working vans, with rust looked for in the sills and door bottoms at every visit.
- BlueTEC AdBlue faults
- Tank heaters, pumps and NOx sensors diagnosed on the cars and vans that use AdBlue, before the countdown reaches zero.
- CDI injectors and seals
- Leaking injector seals replaced before the carbon sets, and injector faults found by testing rather than guessing.
- Automatic gearbox services
- Oil and filter changes on the 7G-Tronic and 9G-Tronic gearboxes, which keep the changes smooth on high mileage cars.
Your Mercedes warranty and its service record.
Block exemption rules let an independent garage service a Mercedes-Benz under warranty, provided the schedule is followed and the parts are of matching quality. We work to both. Warranty repairs and recalls are paid for by Mercedes-Benz and go to a dealer.
Mercedes keeps its service history electronically. We add every visit to that record and give you a written copy, so the history is complete for the next owner or the next MOT.
Accredited to The Motor Ombudsman for service and repair in Lowestoft.
We are a proud member of The Motor Ombudsman and accredited to its Service and Repair Code, approved by the Chartered Trading Standards Institute. That holds us to an open, transparent and fair way of working, and if a problem cannot be settled at Whapload Road, you can take it to The Motor Ombudsman.
Honest and fair services
We tell you what the car needs and what can wait.
Work completed as agreed
Nothing is added to the job without your say so first.
Competent and conscientious staff
Experienced technicians who take care over every job.
Open and transparent pricing
A clear price before we start and an itemised invoice after.
Accreditation #425869
Common questions.
Not the question you arrived with? Ring the workshop and ask. We would rather talk it through than have you guess at it.
+44 (0)1502 572711Mon to Fri, 08:30 to 17:30
No. Block exemption rules keep a Mercedes warranty intact at an independent garage as long as the schedule is followed and the parts are of matching quality. Warranty repairs and recalls are paid for by Mercedes-Benz and go to a dealer.
Service A is the smaller one: oil, filter, fluid levels and a safety inspection. Service B adds the cabin filter and a longer inspection. Some items, such as brake fluid and spark plugs, fall due on their own intervals. The car tells us which it is asking for, and we do exactly that.
Yes. We service and repair both, including the AdBlue faults that stop a BlueTEC van restarting. We also look for rust in the sills and door bottoms at every visit, because that is what fails a Sprinter MOT.
On a CDI a ticking or chuffing from the top of the engine is often a failed injector seal. Left alone it cakes the injector in carbon and makes it far harder to remove, so it is cheaper dealt with as soon as you hear it.
Find us on Whapload Road.
- Address
- 207 Whapload Road, Lowestoft
- Open
- Mon to Fri, 08:30 to 17:30
- Telephone
- +44 (0)1502 572711
Drivers come to us from across Suffolk.
We are a few minutes from the harbour, and cars arrive here from over the Norfolk border as readily as from the next street. If your town is not on this list it does not mean we cannot help. Ring and ask.
- Lowestoft
- Oulton Broad
- Carlton Colville
- Pakefield
- Corton
- Kessingland
- Gisleham
- Blundeston
- Somerleyton
- Beccles
- Worlingham
- Southwold
- Reydon
- Wrentham
- Bungay
- Halesworth
- Gorleston-on-Sea
- Great Yarmouth
Plus Lowestoft itself and everywhere in between.
Related services at our Lowestoft garage
Book your Mercedes in for a service.
Put your registration in for the model, engine and MOT date, then ring or message us with the mileage and we will come back with a fixed price and a date.
- Make, model, colour and engine size
- The year it was built and the fuel it takes
- MOT status and the date it runs out
- Tax status and when it is next due
MOT or service due? Book it in with us.
Data supplied by the DVLA.
Car servicing, MOTs and repairs in Lowestoft, rated by 500+ drivers.
Drivers across Lowestoft and Suffolk bring their cars to Carl Wigg Auto Services for MOT testing, servicing, brakes, cambelts, clutches and diagnostics. Every rating below is published by Google, Facebook or Suffolk Trusted Trader, never by us.